The 5 factors for a successful software project

In my experience, software projects in small business are successful for a few good reasons, none of which has to do with the software itself. It has to do with the approach of the manager or owner of the business.

The 5 factors are:

• Attitude
• Consistency
• Persistence
• Support
• Advice

I've discussed your technology attitude in a number of posts, and this is a critical factor. If you go in with an attitude that you aren't comfortable, you are aiming at failure.

Consistency is the second most important. For those people who have had negative experiences with computers, you may find this hard to believe, but computers are very consistent. They will do the same thing every time and will expect you to do the same. People are much more flexible and can adapt when things change. They don't recognize that St. and Street are the same and a lot of problems are caused by inconsistency of data. The same is true if you change the way you do something.

Persistence is the third key element. I have never seen a software project that goes perfectly and that is often due to our lack of consistency. No matter how frustrating it seems, you have to push on through and solve those problems that you will encounter during implementation. Most of them have simple solutions. The good news is that because of consistency, once they are solved (really solved), they don't return.

Support is a critical element. If you have no experience with installing software to upgrade your business, get someone to help you. An experienced consultant can help you overcome those simple problems that I mentioned. You will save a lot of time and effort and be able to continue to make progress towards your goal. Get somebody who will work with you throughout your implementation, not just react to your problems when you encounter them.

Even better, get some advice before you start. This will allow you to plan more effectively and prevent many of the problems that you are likely to encounter. If you do choose to get advice, look for a supplier who will work with you throughout the project. This means that they will learn more about your business and be in a better position to support you when you need it.

Notice that none of these factors involve either the software or your technical skills.

A long time ago, a mentor told me that there are three factors for success: focus, will and capability; capability is the least important. If you maintain focus and have the will to continue, you will develop the skills or capabilities that you need.