Monday, September 8, 2008

10 Reasons your small business needs a technology services provider

I found a blog entry that described these ten reasons and they are excellent points.

There is one issue that isn't mentioned though, and that is your service provider's focus. Many IT service providers to small business take the "break-fix" approach. That means that they wait until you call and fix the problem that you have identified. They have better skills and can fix the problems much more quickly than internal staff, but that is only a very small benefit.

The real issue is that technology can be managed, problems can be prevented. When well managed, the number of service incidents can be reduced, which means that you don't get the interruptions at all. This is where the real benefit is.

Read the 10 reasons

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