Are You Suffering from Software Withdrawal Syndrome?

You know what that is. Your company has just installed new software to run the business. The discussion put you to sleep. When you wake up:

• You have to relearn how to do your job
• Everybody is talking a new language
• your job is harder to do
• Your job takes longer to do
• You get irritated more easily
• Your customers no longer have any patience

For some reason, people who work with computers are immune from this disease.

The impact of this disease on the business can be substantial.

• productivity goes down
• Costs go up
• Sometimes quality of service can be a problem
• You can lose sales.

During a time like this, who can afford it?

The reason for the disease and the assciated impact is that three things have been ignored during the project:

• People - how are they going to be impacted and how can this impact be prevented?
• Process - your business process will be change by the software. How can this impact be prevented?
• Business Results - how do you keep your finger on the goal, the reason why you bought the software during the ensuing chaos?

Can you afford to lose the benefit that you were looking for? What are you doing to ensure that your business is not negatively impacted?

This disease can be prevented. Even after you have it, there are steps that you can take to reduce the impact and recover faster.